It is quite unusual for a coach to provide a refund policy but I only want to work with people who are totally committed to the process, so if coaching isn't working for you I'd rather you be honest and we end the agreement. You must agree with this refund policy in place what have you got to lose from giving coaching a try?
If you are not completely satisfied after the first session and you have booked a package I will offer 100% refund of the remaining package. [Not applicable if you have booked the 1 hour session]. However you must advise me of this within 72 hours of the second session commencing. Failure to do so means the second session will be chargeable and will be deducted from the refund.
24 hour notice must be given for cancellation of a session failure to do so means the session will be charged for.
If you book a package and the sessions are finished sooner, the difference will be refunded.
Refunds must be requested within 28 days of the last session.
Refunds will be made within 28 days of the request.